Returns & Exchanges

At Powerlook, we want you to be completely satisfied with your purchase. If your new street style gear isn't the perfect fit, you can return or exchange any item within 7 days of delivery.

1

Initiate Request

Visit our Returns Center and enter your order ID and phone number to select the items you wish to return or exchange.

2

Quality Check

Ensure the items are unworn, unwashed, and have all original tags attached to pass our quality inspection process.

3

Package & Pickup

Place the items back in their original packaging; our courier partner will arrive within 2-3 business days to collect the parcel.

4

Refund or Exchange

Once the product reaches our warehouse and passes inspection, we will process your refund to the original payment method or ship your exchange item.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing